Reference

How l5006c Handles Your Personal Data

At l5006c, we are clear about what data we collect from you, why we collect it, and how long we keep it.

Data collected only as neededYour right to access and deleteSecure storage on encrypted serversUPI, Paytm, PhonePe transaction data protectedContact us any time to update your details
l5006c How l5006c Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or delete your personal data, our Privacy team is ready to help.

Privacy Email Send a written request to our dedicated privacy address at [email protected]. Include your registered account email and a clear description of what you would like us to do with your data.
Live Chat Support Start a live chat on l5006c.co and ask to be connected to the Privacy team. Available around the clock so you can raise a data concern at any hour that suits you.
Help Centre Ticket Log in, head to the Help Centre, and open a ticket tagged Privacy Request. Our team picks up these tickets within two working days and follows up via your registered email address.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use industry-standard AES-256 encryption for stored data and TLS in transit. Cookies on l5006c.co fall into three categories: strictly necessary, analytical, and preference cookies.

Encrypted Storage

All personal data — including your UPI handles and registered phone number — is stored using AES-256 encryption. Backups are kept on isolated servers with access restricted to authorised personnel only.

Cookie Controls

We place only the cookies needed to keep your session active and to understand how pages are used. You can turn off analytical and preference cookies from your account settings without losing access to the lobby or wallet.

Account Security Layers

Your account is protected by password hashing and optional two-step verification via your registered mobile number. We log every login attempt and flag unusual activity for our security team to review within 24 hours.

Data Retention Period

We keep your account data for as long as your account is active and for a further period required by applicable law. Once that period ends, your data is securely deleted from our systems and backup storage.

Requesting Data Changes

You can ask us to correct inaccurate data or delete data we no longer need to hold. Send your request to [email protected] with your account email and we will process it within seven working days.

Third-Party Data Sharing

We share data with Paytm, PhonePe, and UPI processors only to settle your transactions. We do not share your data with advertising networks or data brokers under any circumstance.

Frequently Asked Questions About Your Privacy on l5006c

These questions cover the most common concerns we hear about data collection, your rights, cookies, and how to get in touch with us. If your question is not listed here, open a Help Centre ticket tagged Privacy Request and our team will respond within two working days.

We collect your name, email address, mobile number, date of birth, and the payment identifiers you use — such as your UPI handle or Paytm-linked number. We collect only what is needed to operate your account and verify transactions.

Payment identifiers are stored in encrypted form using AES-256 and are never stored as plain text. Only the transaction reference needed to reconcile your deposit or withdrawal is retained; full card or wallet credentials are not stored on our servers.

Yes. Email [email protected] from your registered address and ask for a data export. We will compile and send a copy of your account data within seven working days of receiving your verified request.

Send a deletion request to [email protected] or open a Help Centre ticket tagged Privacy Request. We will delete data we are no longer legally required to keep and confirm completion to your registered email address.

We use strictly necessary cookies to keep your session active, plus optional analytical cookies. You can switch off the optional cookies from the settings panel inside your account at any time without any impact on your ability to access the platform.

We share only the minimum data required with Paytm, PhonePe, and UPI processors to complete your transactions. We do not sell or transfer your data to advertising networks, data brokers, or any unrelated third party.

We retain your data for the period required by applicable law after your account is closed. Once that statutory period ends, your personal data is permanently deleted from our live systems and all backup storage.