Reference

Your Agreement With l5006c Explained Clearly

These terms and conditions form the binding agreement between you and l5006c when you open an account and engage with any part of the platform — from the…

Account eligibility based on local lawUPI, Paytm, PhonePe deposit rulesWithdrawal verification stepsAccount suspension conditionsGoverning law and dispute process
l5006c Your Agreement With l5006c Explained Clearly
TERMS CONTACT

Reach Us About These Terms Directly

If any clause in these terms raises a question you cannot resolve by reading this page, our support team can clarify.

Live Chat Start a conversation from your account dashboard. Our team can walk through specific clauses, account restrictions, or transaction-related terms questions during operating hours.
Email Support Write to [email protected] with your account ID and the clause you want clarification on. We aim to send a written response within one business day for terms inquiries.
In-App Messaging Use the message centre inside the l5006c app to raise a terms or account question. Replies appear in the same thread so you keep a clear record of what was discussed.
ACCOUNT SECURITY

How We Protect Your Account and Your Data

Our approach to data handling and account security is built into the terms you accept at registration.

Data Handling

We collect only the data needed to operate your account — name, contact details, payment method identifiers, and activity logs. This data is stored on secured servers and never sold to third parties outside of what is required by applicable law.

Cookie Policy

Our platform uses session cookies to keep your account login active and preference cookies to remember your language and payment settings. You can manage cookie preferences in your browser, though disabling session cookies will interrupt account access.

Account Security

Each account is protected by password authentication. We strongly encourage you to set a unique password and enable any two-factor verification options shown in your security settings. Sharing account credentials with another person breaches these terms.

Data Retention

We retain your transaction and account records for the period required under applicable Indian financial and data regulations. After an account is closed, records are held for the statutory retention period before being permanently deleted.

Your Rights

Under applicable law, you may request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion where no legal obligation requires us to retain it. Submit such requests via email to [email protected] with your account ID.

Requesting Changes

To update your registered name, contact details, or payment method records, log in and go to account settings or contact support directly. Changes to identity documents require verification before they take effect on your account.

Common Questions About These Terms

The answers below address the questions we hear most about account eligibility, payments, data, and what happens when terms change. If your question is not listed here, email [email protected] or use live chat from your account dashboard.

These terms apply to you where access is permitted under your local law. Account eligibility in India depends on the laws applicable in your state or territory. We do not override local regulation — these terms operate within it.

We will post the updated version on this page with the effective date noted at the top. If you continue to use the platform after the update goes live, that counts as your acceptance of the revised terms. We recommend checking this page periodically.

Yes. We may suspend or close an account if there is evidence of a terms breach, fraudulent activity, or an unresolved identity verification issue. You will be notified via your registered email address, and any uncontested balance will be returned.

Deposits made via UPI, Paytm, or PhonePe are subject to the transaction conditions in Section 4. Funds are credited to your account wallet once the payment gateway confirms receipt, which typically takes under two minutes for UPI transactions.

Send an email to [email protected] from your registered address, including your account ID and a description of the data you want. We will process the request within the timeframe required by applicable Indian data regulations.

These terms are governed by the laws of the jurisdiction in which l5006c operates, subject to any mandatory local laws that apply in your state or territory in India. Disputes will be referred to the courts or arbitration body specified in the governing law clause.

Raise the issue via live chat or email [email protected] with your account ID and the specific clause you are disputing. Our compliance team reviews such cases separately from routine support and aims to respond within three business days.